Product
Quote and Book
QUOTE AND BOOK: Streamline Your Sales, 24/7
In a high-velocity logistics environment, waiting for a manual quotations can mean the difference between winning a contract and losing it to a faster competitor who responds quicker. QUOTE AND BOOK is a digital storefront, providing an automated, self-service platform where your clients can calculate rates and secure shipments instantly—anytime, anywhere.
By integrating directly with your core operations, this system transforms your website into a powerful lead-conversion engine.
Instant Accuracy, Seamless Integration
QUOTE AND BOOK isn't just a web form; it’s an intelligent extension of your existing management systems. Whether your focus is Road, Sea, or Air, this platform bridges the gap between client inquiry and operational execution.
Unified Operations: Bookings flow automatically into ROADFREIGHT (for road forwarding and haulage) or FASTFREIGHT (international forwarding), allowing your team to process and arrange shipping with minimal manual data entry.
Intelligent Costing: The system utilizes your pre-defined rates and availability to provide instant, accurate pricing to your customers.
A Better Experience for Your Customers
Modern businesses expect "Amazon-style" simplicity. QUOTE AND BOOK delivers a professional, frictionless interface that enhances your brand's reputation at an affordable competitive cost.
Order & Track: Beyond just booking, customers can view their order history and track active shipments in one centralized location.
24/7 Availability: Your business never closes. Let customers book shipments while your team sleeps, ensuring you are always the first to respond.
Historical Insight: Access a complete history of all online quotes and bookings to analyse customer behaviour and follow up on unconfirmed leads.
Built to Your Specifications
Generic software won't cut it in complex logistics. We provide in Bespoke Adaptation to ensure the system mirrors your actual business logic.
Custom Reporting: Get the data you need in the format you want.
Modular Growth: Need specific logic for specialized cargo or unique pricing tiers? We can build and integrate custom modules to fit your exact requirements.
Complete Web Solutions: If your current website isn't up to the task, our Web Design Team can build you a modern, business-enhancing platform to host your booking engine.
At a Glance: Why Choose QUOTE AND BOOK?
Automation
Eliminates manual quoting bottlenecks during peak hours.
Instant Booking
Increases conversion rates by capturing intent immediately.
Data Integrity
Syncs directly with ROADFREIGHT, FASTFREIGHT and FREIGHTPACK for error-free processing.
Transparency
Provides clients with a clear view of their quotes and orders.
Please Note: This is a cloud hosted service. Hosting charges apply to ensure 99.9% uptime and security for your data. Please contact us for a tailored quote.
To launch a successful QUOTE AND BOOK platform, your digital rates need to be as organized as your physical warehouse. This checklist will help your team prepare your data so the transition to an automated system is seamless and accurate.
QUOTE AND BOOK: Implementation Checklist
1. Rate Logic & Matrix Setup
Before the system goes live, you need to define the "rules" it uses to calculate prices.
Base Rate Sheets: Organize your standard rates by mode (Road, Sea, Air).
Zonal Pricing: Define your geographical zones (Postcodes, Port-to-Port, or International Regions).
Weight & Volume Breaks: Determine your price "pivot points" (e.g., costs per kg, per pallet, or per CBM).
Fuel Surcharges: Decide if these will be flat fees or percentage-based (and how often they will be updated).
2. Integration Prep (The "Handshake")
Since the data flows into ROADFREIGHT or FASTFREIGHT, ensure the "slots" match.
Service Levels: Define your options (e.g., Economy, Express, Next Day) so they sync correctly with your operations board.
Equipment Types: List the vehicles or containers available for booking (e.g., 40ft High Cube, 7.5T Curtain side, Van etc).
Customer Codes: Ensure known registered customers benefit from their agreed rate.
3. Document & Brand Alignment
The system acts as your digital "Front Desk," it must look the part.
Logo Assets: Provide high-resolution files (PNG or SVG) for the portal and automated email headers.
Terms & Conditions: Have your legal T&Cs ready to be "accepted" via a checkbox before a booking is confirmed.
Confirmation Emails: Draft the automated "Success" message a client receives immediately after booking.
4. Administrative Controls
User Access Levels: Determine who in your office has permission to "Approve" or "Reject" an online booking before it becomes a live job.
Hosting Requirements: Confirm your domain details or let our team handle the hosting setup for you.
History Logs: Set a policy for how long you want to retain "Unconfirmed Quotes" for your sales team to follow up on.
Pro-Tip for Your Launch:
Start by importing your Top 10 most common routes. Once the system is running smoothly with your high-volume lanes, you can easily "bulk upload" the rest of your rate library.
Key Features
- Domestic, European and International capabilities
- Specific documentation by Country or Service
- Courier, haulier or freight forwarder enabled
- Handling of parcels, pallets or containers
- Links with the pallet networks that accept integration
- Customer printed paperwork
- Pallet network paperwork (barcode labels)